CLIENT PERSPECTIVE
Hear from the financial institutions, lenders, and real estate professionals who rely on Boxwood Means for dependable expertise, responsive service, and informed decision-making.
In their own words — from the commercial lending, credit, and appraisal teams we work with.
I truly value our partnership and the strong relationship we’ve built. Your team consistently delivers high-quality products and maintains excellent communication throughout the assignments. My support team and management are very pleased with Boxwood’s services and performance throughout this year.
“…And it’s been a pleasure working with your and your firm over the last three years. These evaluations have been a godsend for the Bank.”
I am already a client, and I wanted to take the time to provide some feedback.
I work mostly with Lorean Gonsalves, and I just wanted you to know that working with her is an absolute delight. She is always ready to help and goes above and beyond to make sure all parties have everything that they need. Every email I have sent over the past year is responded to in a more than timely matter, which is really important for the work that I do as a reviewer.
She is always a pleasure to work with, and I'm greatly appreciative to have someone so knowledgeable and patient as my contact.
That's super, we are glad to have you and your team in our solution set, and as expected have found a nice niche for the use of Boxwood's products and services. Keep up the great work!
I just wanted to say thank you for all the good work you all do! We send you a lot of difficult assignments, and we are very pleased with the results. We had prior appraisals of these specific medical-related properties, and your property values were perfectly in line with what we would expect to see a few years later. You help make our jobs easier, and it is very much appreciated.
We just received your first commercial evaluation on our loan in Covina, CA. You guys hit a home run and we are thrilled! No questions, no issues…it was perfect. The evaluation was detailed, thorough, and essentially has the same content as many appraisals we have used.
Thank you again for the great service, and we look forward to engaging your firm again in the future.
At Conventus, having high quality analytical tools to help us make accurate decisions is incredibly important to our ability to close loans quickly and mitigate risk. Boxwood’s FieldSmart evaluation services exceed our standards on a few different fronts. Their tech platform is easy to use, their reports are detailed and their customer support is super responsive. We enjoy working with Boxwood and look forward to a continued partnership.
You are the best!! Thank you. Great teamwork and customer service always.
WOW! You completed that inspection in the matter of only a few days. Very impressive and helpful. I look forward to engaging you again.
My team is delighted with your company's reports and procedure quality. The reports were well documented and convincing. The most impressive point to me is the processing time. The report was pulled out before the deadline we expected. In contrast, many appraisers have failed to meet their deadlines. I referred your company to the head office of Woori America Bank, and hopefully, other regional offices will reach out to you for evaluations. Thank you so much for your team's service and effort.
I just wanted to say thank you for the good work you all do! We send you a lot of difficult assignments (especially income projects), and we are very pleased with the results. We had prior appraisals for these specific medical-related properties, and your property values are perfectly in line with what we would expect to see a few years later. You help make our jobs easier, and it is very much appreciated.
I previously utilized Boxwood for commercial evaluations at my former bank. Now at WaFd Bank, we needed a consistent provider to help us in this space, and Boxwood was my obvious choice. The Boxwood team has been a great partner for us, and we appreciate the care that they take with our orders and the superior quality of reports they produce.
Join 200+ commercial lender clients — including 13 of the top 20 U.S. banks — using Boxwood for defensible valuation support.
